Junior Quality Engineer - Failure Investigations
Manchester, NH
Full Time
Quality
Entry Level
Join our dynamic team at DEKA and help solve complex technical challenges in subcutaneous drug delivery systems. As a Junior Quality Engineer focused on Failure Investigations, you will play a key role in a collaborative environment, supporting root cause investigations and driving product improvements through systematic analysis. This is a high-visibility role with direct impact on product quality, safety, and overall program success.
As a key contributor to our team, the following skills are required:
As a key contributor to our team, the following skills are required:
- Technical Expertise: Ability to understand complex electromechanical systems and apply engineering principles to failure analysis
- Root Cause Analysis: Structured, data-driven problem solving using inductive/deductive reasoning
- Risk Awareness: Understanding of failure modes and their impact on product risk (e.g., risk file integration)
- Collaboration: Effective cross-functional communication and ability to drive alignment on root cause and corrective actions
- Analytical Skills: Ability to interpret complex or ambiguous data and identify meaningful patterns
- Self-Management: Ability to manage multiple investigations and prioritize effectively
- Technical Communication: Clear, concise documentation of investigations and findings
- Conduct multiple simultaneous field return investigations from initiation through closure, ensuring thorough root cause analysis and appropriate corrective actions
- Participate actively in multidisciplinary investigation teams, bringing quality and accuracy to technical discussions
- Analyze field return data, failure modes, and trends to identify systemic issues and improvement opportunities
- Interpret investigation results and translate findings into actionable recommendations for design, manufacturing, or process improvements
- Ensure investigation findings are properly documented and integrated into the risk management file
- Attain and maintain comprehensive understanding of device design, manufacturing processes, and core technologies to support effective investigation
- Peer review investigation reports to ensure accuracy and completeness
- Contribute to continuous improvement initiatives based on investigation insights
- BS/MS in Science or Engineering
- Hands-on experience troubleshooting electromechanical products and systems
- Experience with electronics test equipment (multi-meters, oscilloscopes, power supplies, microscopes)
- Strong data analysis and problem-solving skills
- Excellent written and verbal communication skills
- Must have strong attention to detail
- Experience with medical device field returns and complaint handling
- Ability to read and interpret electrical schematics and mechanical drawings
- Familiarity with statistical analysis tools (Minitab, JMP, etc.)
- Experience with electromechanical device development
- Knowledge of FDA's Quality System Regulation (21 CFR Part 820), ISO 13485 or (ISO 14971)
About DEKA:
One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to DEKA Research & Development, where we are taking the same innovation and cutting-edge technology into the modern age.
Behind DEKA’s brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. Here at DEKA, some of the most innovative and life-changing products of our time are created, and new ideas are always welcome and explored.
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